Resources for Renters

The County of Los Angeles’ Rental Housing Habitability Program (RHHP) is authorized to inspect rental housing units in the unincorporated areas of the County, such as Altadena, for compliance with health and safety standards and will respond to tenant complaints. The Eaton fire created significant amounts of smoke and ash that deposited downwind from the fires. Air quality measurements during the fire found that the smoke contained toxins.

To meet state housing health and safety standards, landlords and/or rental property owners are required to maintain rental housing units in a safe and habitable condition. The likelihood of smoke damage from the Eaton Fire, including fire-related ash and soot in and around a rental housing property and/or a lingering smell of smoke, may present a health and safety risk to tenants and requires professional evaluation.

The Ombudsman’s primary function is to ensure the Department provides the highest level of customer service to our consumers, insurers, agents, brokers, and public officials.

California Department of Insurance
Office of the Ombudsman
300 Capitol Mall, Suite 1600
Sacramento, CA 95814

Phone: 916-492-3545