Debris Removal
LA County Public Works Fire Debris Hotline: 844-347-3332

Debris Removal and Insurance
Now that the eligible debris from the Eaton and Palisades Fires has been removed from your property, it is time to take a closer look into your insurance policy as you prepare to rebuild. The Right of Entry Application Form (ROE) that you submitted to participate in the Government-Sponsored Program (Program) requires that insurance proceeds specifically identified for debris removal (as applicable) be remitted to the County. All debris removal services provided through the Program were done at no direct cost to the property owner. In order to avoid a duplication of benefits, either you or your insurance company may be required to provide payment in the amount that is designated in your insurance policy for debris removal.
Property Owners With Insurance
- The County has been assigned the responsibility to collect insurance proceeds and will work with insurance providers to ensure any proceeds specifically for debris removal are assigned to the government. Only unused portions of debris related insurance proceeds will be collected by the County.
Property Owners Without Insurance
- If you participated in the government program and do not have homeowners’ insurance with debris removal coverage, no further action is required.
Explanation of Benefits
FEMA does not allow any duplication of benefits. This means you cannot accept payment from your insurance company specifically for debris removal AND have the Army Corps perform the same exact work.
If you receive debris removal funds directly from your insurance company and do not use those funds to pay a private contractor for removal of debris not removed by Army Corps, you may be obligated to remit those funds to the County.
What if I used my debris removal benefits?
If you have a specific amount of money earmarked for debris removal in your insurance policy…
You may use your insurance proceeds to remove fire related debris that is eligible for removal under your insurance policy but not under the government sponsored program (for example, swimming pools, patios, trees, etc.). The County will only collect remaining insurance proceeds, if any, after you have removed fire-related debris not included as part of the government sponsored program.
If your insurance policy includes the costs of debris removal in the total coverage…
You may use these proceeds to pay for the removal of fire-related debris that eligible for removal under your insurance policy but not included as part of the government-sponsored program. The County will only collect remaining insurance proceeds, if any, after your residence is rebuilt.
The benefits of this program would apply even if you decide not to rebuild in the same location, but rebuild or purchase a replacement home in another location.
For specific inquiries related to claims, consumer protections, or regulatory matters, contact the California Department of Insurance at 1-800-927-4357 or visit insurance.ca.gov.
Keep Your Receipts
Property owners will be required to substantiate expenses for insurance claims, and it is essential that you keep records and receipts for the work done on your property.
Be Aware: Federal government agencies, such as FEMA, USEPA, and USACE, will NOT contact you to collect ANY payment related to the Sponsored Program.