Resources for Homeowners with Fire and Smoke Damaged Properties
Obtain expedited permits and grants for home fire hardening (e.g. new roof, sprinkler systems, double paned windows).
Information about undergrounding power lines.
Find information about connecting to sewer lines.
If your home was damaged, but not destroyed in the recent wildfires, you may be eligible for assistance and should:
First contact your insurance company and then apply for disaster assistance.
- If your home was damaged by the Los Angeles County Wildfires but you can live in it safely, FEMA may be able to provide up to $300 in one-time financial assistance to help with cleanup. This assistance is for eligible homeowners and is in addition to other FEMA grants you may be eligible for.
- Apply at disasterassistance.gov, by calling 1-800-621-3362, or by visiting a Disaster Recovery Center in Altadena or the UCLA Research Park.
- If you have already cleaned up, save your receipts from any supplies, materials, or paid help.
The deadline to apply for FEMA assistance is March 10, 2025.
How to Clean Up Smoke and Soot from a Fire
Smoke and soot can travel and enter rooms affecting paint, carpet, upholstery, drapes, clothing and any other belongings. The first step that should be taken when cleaning up after a fire is ventilating the fire scene and removing debris.
Thorough cleaning and neutralizing of both the deposits and odors are required, including cleaning outdoor surfaces like playground equipment, prior to any restoration or reuse.
Note: If you have children, leave them with a relative or friend while you clean after the fire. The site may be unsafe for children, and seeing the damage may upset them and cause long-term effects, including nightmares.
- Wear gloves such as household gloves, long-sleeved shirts, and pants to avoid skin contact. If you get any ash on your skin, wash it off as soon as possible.
- Wear personal protective gear, such as a dust mask (preferably an N95 mask), to avoid breathing in ash and other airborne particles.
- Ventilate the area (open windows, etc.) to remove soot and odor.
More detailed instructions and techniques for cleaning up post-fire can be found at: LA County Department of Public Health.
Additional health tips and FAQs for renters and property owners are available at: http://publichealth.lacounty.gov/media/Wildfire/.
File a Complaint About an Insurance Provider
The Ombudsman’s primary function is to ensure the Department provides the highest level of customer service to our consumers, insurers, agents, brokers, and public officials.
California Department of Insurance
Office of the Ombudsman
300 Capitol Mall, Suite 1600
Sacramento, CA 95814
Phone: 916-492-3545
E-mail the Ombudsman at Ombudsman@insurance.ca.gov