
Disaster Case Management Program
Disaster Recovery Centers Are Now Closed
The Disaster Case Management Program (DCMP) is a FEMA-funded program that provides personalized case management and long-term recovery support for survivors of the Eaton and Palisades wildfires. Disaster Case Managers assist citizens, affected by the Eaton and Palisades fires, to overcome any challenges they are facing, including the rebuild process. Case managers help citizens with insurance, FEMA or SBA issues; help to identify financing options, if needed; help identify desired floorplans and/or building contractors; connect with other resources in the community and assist with any other obstacles.
The DCMP is a limited-term, holistic partnership between a case manager and an individual survivor or household to identify and address unmet needs caused by the disaster. Through this partnership, the case manager works with the survivor to develop a comprehensive recovery plan to assist the survivor obtain any items or support services that may be needed to recover from the disaster. Services include:
- FEMA Assistance Appeals
- Navigating Insurance Claims
- Accessing Local Resources
- Navigating Repair and Rebuilds
- Advocacy & Support
- And much more!
Survivors may be eligible for Disaster Case Management support. Call the statewide Disaster Case Management Program access line at (833) 775-DCMP, or (833) 775-3267 or click here for more information.